Hotel Housekeeping Assistant E-Learning
Virtual training of the hotel housekeeper, the hotel housekeeper is a person who, in addition to the skills of the floor manager, is able to receive orders and work plans from the house manager, supervise the work of all staff in order to do their job and house warehouses properly Weekly and monthly.
Hotel Housekeeping Skills:
- Receive and execute instructions and work plan from the housekeeper
- Monitoring the performance of housekeeping staff (checklist)
- Control and supervision over the correct performance of duties and executive instructions based on the job description of the staff of the housekeeping unit
- Using inventory control methods
- Control over the consumption of materials and household inventory
- Estimate the amount of consumables and submit a report to the household manager
- Provide daily work reports and staff attendance
- Provide work reports on the condition of the rooms and public places covered
- Applying the instructions of executive methods in short-term and long-term trainings
- Implement the principles and foundations of housework
- Evaluate the level of learning of housekeeping staff from the given trainings
- Perform ceremonies related to special guests
- Using the statistics of services provided to special guests and reporting to the household manager
- Providing services to disabled guests
Topics of the Virtual Housekeeping Course:
- Receive instructions and work schedule from the housekeeper
- Monitor the performance of all personnel and subdivisions
- Check the inventory of sewing warehouse and household warehouse on a weekly or monthly basis
- Prepare a daily work report for the housekeeping department and submit it to the hotel housekeeping manager
- Training of housekeeping staff
- Control regulations for handling objects left by guests
- Control the services provided in special guest rooms on a regular basis
Prerequisites for the Hotel Housekeeping Training Course:
This course does not require any special prerequisites and the course is taught from the beginning.