Hotel manager virtual training is created for people to get fully acquainted with the hotel manager. Hotel management is part of the tourism industry. Today, not only capital is enough to develop hotel management, but also the knowledge, skills and abilities of human resources, including hotel managers, is a very key factor. A hotel manager is someone who is familiar with the principles of management and hotel management skills, including ways to manage staff, how to communicate with customers, how to use hotel management systems, and the principles of hospitality. He oversees everything from hotel maintenance to budget management and marketing. The hotel manager can also be a hotel investor or just a hotel manager. The hotel manager must have good business skills. He must have good communication skills and be able to quickly identify problems and find solutions to them. The ability to make quick and timely decisions is one of the most important characteristics of a good hotel manager.
Duties of the hotel manager:
Determine the annual budget
Analysis of financial information and statistics
Determining business goals and marketing strategies
Determining the duties of the staff of different parts of the hotel and managing and controlling them
Create coordination between different parts of the hotel
Ensure that security is at the desired and necessary level
Receive and review complaints and customer comments
Ensure compliance with the rules and regulations in the hotel, including having a license, health, safety and.
Hotel Manager Virtual Training Course Topics:
Organize and analyze the hotel organization
Communicate effectively with hotel guests and customers
Management and leadership in the hotel
Supervise hotel sections
Hotel Cost Control
Marketing and sales of hotel services and rooms
Design and execution of decoration and interior decoration of the hotel
Analysis of different sectors of the tourism industry
Correspondence and communication inside and outside the organization
Implement the rules and regulations related to hotels
Hotel Manager Course Prerequisites:
This course does not require any special prerequisites and the course is taught from the beginning.