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  • By Oxford Certificate
  • November 8, 2021
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ISO 20252 Market Research System Topics E-Learning

ISO 20252 Market Research System Virtual Training: If Organizations Conduct Market Research, Demonstrating Best Performance is a Powerful Motivator for Customers and Potential Competitors. ISO 20252 is a new international standard that replaces existing national standards and sets a common level of quality for market research globally. This standard sets out the terms and conditions, along with service requirements, for organizations and market research professionals, especially when operating on an international scale.

ISO 20252, the market and social research standard, sets the requirements for a quality management system and is a standard that guides sector companies based on customer service and continuous improvement. This standard includes management and research operations such as research proposals, surveys and discussion guides, sampling and data processing archives.

ISO 20252 focuses on topics such as market and social research, automated completion and collection of observational data, quantitative and qualitative research, including online and offline. It also defines a good data management and processing method, recruitment and training of field workers, coding, analysis, document retention and (need for privacy policy). In addition to terms and definitions, ISO 20252 defines market, feedback and social research service requirements for institutions and professionals as well as quality management system requirements.

This standard is appropriate for organizations conducting national and international research. Common business sectors that implement and certify this standard include health, automotive, finance, media, and social research.

ISO 20252 Market Research System Topics Virtual Training Course Topics:

  • Create access to the global market
  • Maximize returns
  • Show fulfilled requirements

Facilitate the development and growth of trade between nations and various regional markets

  • Build reputation and credibility for the brand
  • By facilitating business processes and eliminating waste

Benefits of the ISO 20252 Market Research System Virtual Training Course:

  • Increases risk management
  • Increases efficiency and productivity
  • Improves product and service quality
  • Improves buyer confidence
  • Increases loyalty and satisfaction
  • A template to reflect the professionalism of your organization
  • Helps protect the privacy of the audience
  • Becomes a training platform for new employees
  • Fosters quality / continuous improvement
  • Reaffirms your organization’s commitment to internationally guaranteed quality processes

Prerequisites for this course:

  • This course does not require any special prerequisites and is taught from the ground up.

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