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Store Manager E-Learning
  • By Oxford Certificate
  • November 1, 2021
  • No Comments

Store Manager E-Learning

Virtual training of the store manager is one of the jobs of the Finance and Commerce Department, which includes the following tasks: Supervising and implementing the directives and instructions of the economic unit, determining the marketing and sales policy, supervising and controlling the administrative and personnel affairs of the store. Supervising the decoration and beautification of the store, managing the effective relationship with the customer, forecasting the demand and planning the sale, supervising and controlling the store finances, supervising the warehouse and inventory control, implementing newly mechanized and electronic methods of store affairs and with the seller’s jobs, manager The salesperson, marketer and sales representative are involved.

Duties of the store manager:

  • Ensuring the quality of customer service standards, implementation of safety and health principles in the workplace and compliance by employees
  • Handling matters related to insurance, health, legal, tax and security matters
  • Responding to customer complaints and criticisms
  • Pay attention to occasions to do special ads
  • Participate in social circles and meetings
  • Regular visits to the store and talking to employees and customers, diagnosing and resolving emergencies
  • Awareness of the market situation in the related industry, understanding the future desires of customers and being aware of the activities of competitors
    Make changes to improve the business, such as changing working hours
  • Participate in sales affairs if needed
  • Communicate with wholesalers and shopping sources
  • Communicating with distributors and branch managers
  • Holding periodic meetings with employees, distributors and branch managers
  • Deciding to find the best solution in critical situations in the store

List of Virtual Training Courses for Store Manager:

  • Principles of marketing
  • Sales techniques
  • Marketing and sales management
  • Accounting for sales
  • Customer relationship management
  • Evaluate employee performance
  • New methods of storage
  • Principles of store design and layout

The store manager’s virtual training course is useful for the following disciplines:
Sales & Marketing
Prerequisites for the store manager training course:
This course does not require any special prerequisites and the course is taught from the beginning.

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