Hotel Storekeeper E-Learning

Virtual training of a hotel floor manager, a hotel floor manager is a person who has the ability to determine the job descriptions of men and women based on the organizational chart, preparing a key control form.

Skills at the hotel:

• Familiarity with the types of fractures and dislocations
• Familiarity with the types of problems and possible diseases in travel
• Identify the principles of completing repair and breakdown forms
• Send to Front Office and other desired sections
• Familiarity with receiving room status report from room owners and confirming its direction
• Familiarity with the types of rooms and the standard quota of room owners
• Familiarity with the quota formula and related parameters according to the working seasons in the hotel
• Identify the principles of monitoring the observance of rules and regulations in the classes
• Familiarity with monitoring how staff deal with guest issues and problems
• Identify the principles of preparing the key control form
• Familiarity with the types of keys and how to control it
• Familiarity with the organizational chart of the hotel
• Familiarity with the types of hotels and the type of service of room staff

Topics of the hotel operator’s virtual training course:

• Ability to determine the description of male and female roommate duties based on the organizational chart
• Ability to prepare a key control form
• Ability to monitor compliance with rules and regulations in the classes
• Ability to balance the schedule or work quota during busy and secluded hours at the hotel
• Ability to communicate with the front office to predict full and empty rooms in different seasons
• Ability to track repair and breakdown forms
• Ability to follow the goods request form from the warehouse
• Ability to take inventory from the store of floors
• Ability to inspect the guest room and report it to the front office
• Ability to complete the form of lost or found objects
• Ability to monitor the cleanliness of elevators and its cleaning method at specified times
• Ability to prevent accidents
• Ability to observe occupational safety and health tips in the workplace

Prerequisites for the training of the floor manager in the hotel:
This course does not require any special prerequisites and the course is taught from the beginning.