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  • By Oxford Certificate
  • November 9, 2021
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Information Clerk E-Learning

Virtual training of hotel information employees has been created for people to be fully acquainted with the duties of hotel information employees. This standard teaches hotel staff information, communication skills, duties and responsibilities to answer guests’ and customers’ questions about the hotel and municipal and social services. The hotel information staff should be able to communicate effectively with guests and customers while being aware of the hotel’s organizations and the reception department.

Suitable characters for this job:
In choosing the right job, various factors must be considered for each person, including personality traits, hotel information, values, interests, skills, family circumstances, community circumstances, and so on. One of the most important of these factors is personality traits. Getting to know each person’s personality is a complex process that requires a lot of expertise and time. Of course, each person has their own unique information and characteristics, even people who have a similar personality type are still different in some cases.

Hotel Information Virtual Training Course Topics:
Organizing and dismantling the hotel organization
Organizing, analyzing and informing the guest section of the hotel and its subdivisions
Communicate effectively with hotel guests and customers
Analysis of information of different sectors of the tourism industry
Introducing hotel services and rooms to guests and customers
Introducing the services and tourist attractions of the region
Implement the rules and regulations related to hotels
Prerequisites for the Hotel Information Employee Course:
This course does not require any special prerequisites and the course is taught from the beginning.

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