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  • By Oxford Certificate
  • November 10, 2021
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Quality Assurance Manager E-Learning

Quality Assurance Manager Virtual Training: Quality means customer satisfaction. In other words, quality means being suitable for consumption. According to the definition of the World Organization for Standardization in ISO 8402, quality is all the characteristics and features of a phenomenon that meet the specified and implied needs. Quality Assurance (QA) is a way to prevent errors and defects when delivering products or providing services to the customer, and quality assurance according to ISO 9000 certification is part of product quality management to ensure that quality requirements are met.

He has a job in the field of management and industries and has competencies such as determining customer demands, setting quality goals, managing the customer process, performing audits and managing product improvement and has jobs such as auditing manager, factory manager, production manager and manager The agent is connected.

The main duties and responsibilities of the Quality Assurance Manager
Draft quality assurance policies and procedures
Interpret and implement quality assurance standards and procedures
Assess the adequacy of quality assurance standards
Develop sampling methods for recording and reporting quality data
Review the implementation and efficiency of quality and inspection systems
Plan, perform and monitor testing and inspection of materials and products to ensure the quality of the final product
Document internal auditing and other quality assurance activities
Investigate customer complaints and non-compliance issues
Other tasks:
Collecting statistical quality data
Data analysis to identify areas for improvement in the quality system
Develop, advise and monitor corrective and preventive measures
Prepare reports to communicate the results of quality activities
Identify training needs and organize training interventions to meet quality standards
Coordination and support of on-site audits performed by external providers
Evaluate the audit findings and take appropriate corrective action
Monitoring risk management activities
Responsible for document management systems
Ensure consistent compliance with quality and industry regulatory requirements
Quality Assurance Manager Virtual Training Course Topics:

  • Familiarity with statistical methods
  • Implement quality cost models
  • Standard text 17025
  • Non-compliance management and auditing
  • Customer relationship management
  • Comprehensive quality management
  • Analysis of measurement systems
  • Quality assurance methodology
  • Analyze data and draw graphs
  • Software quality assurance
  • Quality costing
  • Principles of monitoring and control
  • Execution method of internal audit
  • Energy audit guide

Prerequisites for the Quality Assurance Manager course:

  • This course does not require special prerequisites and is taught from the ground up.

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