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  • By Oxford Certificate
  • November 11, 2021
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ITIL Management

ITIL Virtual Management Training: ITIL, which stands for Information Technology Infrastructure Library, is in fact a collection of the best practical experiences from around the world in the field of IT services management and today as one of the basic information for every IT engineer and manager. is considered.

The ITIL framework is a set of Best Practices related to IT Services Management (ITSM). IT service management refers to a cycle that begins with the identification of customer needs and continues until that need is met in the form of IT services. About thirty years ago, a group of experts and experts in the field came together to take a step toward helping this emerging industry by gathering a complete set of effective ways to improve IT service delivery.

more details:
The result of this group’s activity over the years has been several versions of a framework called the ITIL or Information Technology Infrastructure Library. This framework has tried to play an effective role in providing efficient and effective services by providing a set of processes along with suggestions for organizational units.

This course is useful for you to be able to work quickly in ITIL. Because it is used in many organizations. And it is embedded in many IT management tools that you use every day. Knowing ITIL terms distinguishes your key principles and models in today’s organizations. Because with this knowledge, you can hit teams and projects without hitting the wall it.

The 5 stages of the Service Lifecycle are:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continuous Service Improvement Who is eligible for the ITIL Virtual Management Course:
  • This course is useful for you if you create, provide, support or improve IT services

ITIL Management Course Prerequisites:

  • This course does not require any special prerequisites and the course is taught from the basics

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